Thank you for shopping with WilkSeedLily! We’re committed to delivering your seeds and gardening supplies quickly and securely. Below you’ll find important details about our shipping options, delivery times, and policies.
1. Shipping Options
We offer several shipping options to meet your needs:
- Standard Shipping: Estimated delivery within 5-7 business days.
- Expedited Shipping: Estimated delivery within 2-3 business days.
- Next-Day Shipping: For urgent orders, we offer next-day shipping if the order is placed before 12 PM (noon) local time.
Note: Shipping times may vary based on product availability and your location. Expedited and next-day options may not be available for all regions.
2. Processing Time
- Order Processing: Orders are typically processed within 1-2 business days. Once processed, you’ll receive a confirmation email with your shipping details and tracking information.
- Holiday & Peak Season: During high-volume periods, processing may take an additional 1-2 days. We recommend ordering early during peak seasons to ensure timely delivery.
3. Shipping Rates
Shipping rates are calculated based on your location, order size, and selected shipping method. You’ll see the shipping cost at checkout before completing your purchase.
- Free Shipping: We offer free standard shipping on orders over $50 within the U.S.
4. International Shipping
At this time, we only ship within the United States. Please check back as we plan to expand our shipping options to more locations in the future.
5. Tracking Your Order
Once your order has shipped, you’ll receive a confirmation email with tracking details. You can track your package directly through the carrier’s website to stay updated on its delivery status.
6. Delivery Issues
If you experience any issues with your delivery, please contact us:
- Missing or Delayed Orders: If your order hasn’t arrived within the expected timeframe, please check the tracking information first. If you need further assistance, reach out to our customer support team.
- Damaged Items: If any items arrive damaged, please contact us within 7 days of receiving your order. We will work with you to replace the item(s) as quickly as possible.
7. Contact Us
For questions or concerns about shipping, don’t hesitate to contact our support team:
- Email: support@wilkseedlily.com
- Phone: 720-266-6845
- Mail: 1088 Davis Lane, United States, US 80203
Thank you for choosing WilkSeedLily! We’re here to ensure that your gardening journey begins smoothly with quick and reliable shipping.